Being trusted is a superpower at work and in life. When we’re trusted things move faster. Communication is more open, people become more cooperative, and work becomes more enjoyable as relationships can grow deeper. I’ve found that there’s a very simple1 formula to building …
The intended takeaway from all this is exactly where we started in the introduction: creating quality is context specific. Be wary of following the playbook you’ve seen before, even if those playbook were tremendously successful. They might work extremely well, but they often don’t unless you have a useful model for reasoning about why they worked in the former environment.
Loved the thoughts on quality here from Will Larson: lethain.com/quality/
Over a year old, but new to me – I thought this series of posts was a great roundup of some of the issues that make tech a less happy place to work than in the previous decade: Software and its Discontents
Very helpful writeup on LLMs in production: What We’ve Learned From A Year of Building with LLMs
Reality Has A Surprising Amount Of Detail
This is an old piece, but new to me. What a great turn of phrase, and accurate insight about doing hard things.